Refund policy

Bavarian Magazine LLC is committed to providing a seamless return process for our customers. Please carefully read our return and refund policy below:

Return Period

We offer a 30-day return policy. You may request a return within 30 days of the delivery date.

Restocking Fee

Returns may be subject to a 30% restocking fee or denied altogether if items are returned in ripped, cut, torn, cracked, broken, or unsellable condition.

Eligibility Criteria

To qualify for a return:

  • The item must be unused, in its original packaging, and include tags

  • A valid receipt or order number, along with your name and email, is required

How to Initiate a Return

Email us at sales@bavmagazine.com with:

  • Your order number

  • Reason for return

Ship returns to:
Bavarian Magazine LLC
14350 Rosemount Dr
Burnsville, MN 55306

⚠️ Returns sent without prior approval will not be accepted.

Return Process

Once your return is accepted, you must ship the items back to us using UPS, USPS, or FedEx, and provide us with the tracking information.
Your refund will be issued within 3 business days of receiving the returned item.

Note: Credit card and bank processing times may vary depending on your financial institution. Refunds may take several additional business days to appear on your statement.

Non-Returnable Items

We cannot accept returns for:

  • Customized or special order items

  • Hazardous materials, flammable liquids, or gases

  • Gift cards or final sale items

If you’re unsure whether your item qualifies, contact us at sales@bavmagazine.com. before returning.

Damaged or Incorrect Items

Inspect your order upon delivery. If it is damaged, defective, or incorrect, contact us immediately so we can make it right.

Exchanges

The fastest way to exchange an item is to return it. Once approved, place a new order for the item you want.

EU 14-Day Cooling Off Period

For EU customers: You may cancel or return your order within 14 days of delivery without giving a reason. Standard eligibility criteria apply.

Refunds

Once we inspect your return, we will notify you of the outcome.
If approved, your refund will be issued within 3 business days via your original payment method.

If more than 30 business days have passed since your return was approved, please contact us at sales@bavmagazine.com.

Lifetime Replacement Products — Terms & Conditions

Products labeled “Lifetime Replacement” are subject to special conditions:

Packaging Requirement

Items must be returned in their original manufacturer’s packaging. No exceptions.

Coverage

This policy applies only to the original buyer and covers limited lifetime replacement of the product.

Claim Process

If your item fails, contact us with evidence. We will replace the item at no additional cost, provided all conditions are met.

Shipping Fees

  • You are responsible for return shipping

  • Replacements will be shipped back with a flat fee of $10.00

BMW Index 12 Fuel Injector Policy

To return or replace BMW Index 12 fuel injectors:

  • They must be returned in the original plastic manufacturer case

  • Broken hold-down tabs will void eligibility

Failure to adhere to these requirement will render the replacement request void. 

⚠️ Lifetime replacements are no longer offered for orders placed over 1 year ago, due to supplier limitations. We have other options to help, but unfortunately we cannot replace them if your order is over 1 year old. 

If your order was placed within the last year:

  1. Purchase a new injector(s)

  2. Email us with your return request

  3. Return the defective unit

  4. Once approved, we’ll refund the original order

If these conditions are true, and you ordered within 1 year, you must order a new injector(s) and contact us about a replacement. You will then need to send the defective injector(s) back to us, and we will issue a refund in full, (per injector) on the original order. 

For any questions regarding returns about BMW Index 12 Fuel Injectors, feel free to reach out to us at sales@bavmagazine.com.

If you have questions or need clarification about our Return/Refund Policy, please contact us at sales@bavmagazine.com.

Your satisfaction is our priority, and we’re always happy to help.